Akron, OH

On the way to the airport, I got a phone call from United’s sweet, sweet EasyUpdate service telling me that my flight was being delayed by a couple of hours. We turned the car around, and after 10 extremely frank minutes talking with a very helpful service representative, I decided to take the tomorrow noon flight instead.

In hindsight, that was the perfect plan, because pretty much everything in and out of Chicago that night ended up being cancelled. Ahh, winter.

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